Governikus MultiMessenger

Future-proof multi-channel communication for the administration

✓ Centralized multi-communication platform for public administration at all federal levels
✓ Guarantee of confidentiality and authentication
✓ Easy and convenient electronic communication via different channels

The digitalization of processes is one of the most important topics in the coming years. The question of necessity has long since ceased to arise. However, the economic and time-related benefits of digitalization are also accompanied by challenges: It is changing structures and processes, and in the area of communication it has long since become part of everyday life. There is a growing expectation among citizens and companies to be able to communicate quickly and easily with authorities electronically. At the same time, for reasons of efficiency, it is essential for public authorities to integrate electronic communication into their processing systems without media discontinuity.

The MultiMessenger (GMM) was developed to meet the challenge of multi-channel communication. The intelligent communication platform offers solutions for future challenges arising from the constant further and new development of digital channels in electronic communication. Digitization of processes, introduction of eFiles and integration into existing IT landscapes: The GMM enables a future-proof, comprehensive multi-channel strategy.

As an application of the IT Planning Council, it is continuously developed and maintained in line with requirements.

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3 good reasons for Governikus MultiMessenger

Future-proof

New communication channels can be easily integrated into existing infrastructures and guarantee
and guarantee provider neutrality.

User acceptance

Without background knowledge, communication systems can be used to communicate from preferred and known systems.

Electronic legal communication

By supporting explicit access opening, you can be sure to communicate in the "right" way.

Extensive services for administration

In addition to multi-channel communication, the MultiMessenger also provides the following services:

  • VPF and organizational structure
    Any organizational structures and assigned virtual mailboxes (VPF) can be created and configured via a freely configurable tree structure. This also allows the management of independent organizational structures. The displays of the dashboard and the mailroom book can also be controlled via this. The simplified evaluation of traffic figures is also possible in this way.
  • Web client
    The web client is an easy-to-use administration tool for administration. Authentication on the web client takes place via a Windows user account that is assigned to the local user group or the Active Directory user group of the GMM administrators. A distinction is made between system and specialist administrators, even for different organizations. This allows the access rights for different clients to be controlled.
  • Dashboard
    The dashboard gives administrators an overview of all electronic communication at all times, depending on the access authorization for specialist or client administration. System administrators also have access to all configuration files.

Overarching multi-channel strategy

MultiMessenger is a multi-channel communication platform that can process all message transport channels relevant to public administration and, in future, all electronic registered delivery services from a technical and legal perspective. For processing or receipt in an eFile solution, it is essential that the incoming messages with their different characteristics are received and checked correctly, including with regard to authenticity, integrity and legal validity, before they are transferred to eFiles or evidence-preserving long-term-storage .

Connection to Governikus DATA Aeonia, for example, is optionally possible directly on the GMM or later on the eFile. Process steps and the corresponding check results are logged in a routing slip, assigned to the message and noted in the mailroom log. This ensures complete traceability.

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Core functions

  • Multi-channel communication for inbound and outbound messages
  • Central encryption and decryption of all messages
  • Central verification of national and European signatures and time stamps
  • Management of digital identities, certificates and access opening
  • Standardized interfaces for connecting virus checking systems and TR-ESOR evidence preservation and much more.

Further products at a glance

Figurative mark Governikus COM Vibilia

COM Vibilia

Secure, confidential and verifiable communication
Figurative mark Governikus COM Tauri

COM Tauri

Legally binding and secure data exchange
Figurative mark Governikus COM Despina

COM Despina

Simplified access to transport infrastructures
Figurative mark Governikus COM Despina dvdv osci

COM Despina DVDV/OSCI

Support for XML in public administration standards
Figurative mark COM Vibilia beBPo

COM Vibilia beBPo Edition

Exchange of electronic documents with the judiciary
Figurative mark COM Vibilia eBO

COM Vibilia eBO Edition

Communication with the judiciary, authorities, lawyers and notaries
Image mark Governikus beBPo as a Service

beBPo as a Service

Electronic legal transactions with the special electronic mailbox for public authorities

Downloads

GMM product brochure
German
GMM Content Routing
Info sheet
GMM ERV-Xtension
Info sheet
GMM SAFE-ID Manager
Info sheet
GMM Directory Service Connector (VDC)
Info sheet
Illustration of the OSCI Whitepaper

Free whitepaper

The foundation of digital administration in Germany

The white paper provides an insight into the history of OSCI and the "principle of the double envelope" as the basis of the secure transport standard. It also shows some use cases.

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Governikus Blog

The weekly dose of digitization

On our blog, we address the latest developments in the field of secure communication, provide information about projects and let our experts report on new solutions - read our latest blog articles.

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Governikus Academy

Your knowledge is our mission

Our Academy courses are designed to expand and deepen your knowledge of the Governikus portfolio. It is aimed at all those who are interested in Governikus products or who will be working with them in the future.

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