Governikus SigningBroker (GSB) drives digitization for the benefit of citizens AND public administration.
Implementation of the Online Access Act and the total of 575 Online Access Act services to be implemented at all federal levels is progressing. The implementation deadline is the end of 2022, but there are still a number of unanswered questions. One of them concerns the nationwide possibility of implementing the -depending on state law- approx. 10-14% Online Access Act services requiring written form in a media-interruption-free and user-friendly manner. Part of the answer is: "Submit applications via online ID".
Although several years have passed since the introduction of the online ID card, it is only in the last year that all German citizens have had such an ID card (of which an estimated 6 million have actually used it). In addition, legal and technical hurdles had to be removed (such as with the law on the promotion of electronic identities passed in 2017). Last but not least, there has been a lack of usage options in recent years, which is why many citizen:s have not seen the need to engage with the online ID. This will gradually change with further OZG offerings or the smart eID that will be available in the future.